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One way to facilitate the display of Tickets is using Filters.

To use this tool, click the funnel button on the Tickets page, next to Filtering by.



You can adopt filters by:

Priority: High, Medium and Low;
Customer: Customer name;
User: Tickets assigned by one of your collaborators.

You can use all filters at once if you prefer.

Clean the filter

There are two ways to remove filters:

Via the “Clear filters” button. By pressing this button, all selected filters will be removed.

Clear filter

Specify which filter to remove (if you chose more than one filter).

In this case, just point the mouse cursor over the filter and press the X next to this item.

Clean the filters

Learn more in the category Contele Desk.

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