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We found that the latest versions of Android 8.0, may block the use of the application in some scenarios.

Why disable Battery Optimization?

Android Battery Optimization impacts the geolocation of Contele Field Team Manager by not correctly sending the routes of Visits to the system.

To avoid this, you need to disable or ignore the battery optimization feature. 

How to disable Battery Optimization

On your smartphone, go to Settings and then enter Applications;
Search for Contele Field Team Manager and click on the APP;
In the app information, press on Battery;
On the Battery screen, press Optimize battery usage;
After that, change the view of app not optimized for All;
Look for Contele Field Team Manager in the search and clear the checkbox next to the APP to disable battery optimization.

Tip: While working, keep the Contele Field Team Manager open in the background while you are not using it, so that it continues to correctly send signals from your location.

Disabling on other smartphones

LG: Settings> Battery and energy saving > Battery usage > Ignore optimizations > Enable for Contele Field Team Manager.
Motorola: Settings > Battery > select the menu in the upper right corner > Battery optimization > Not optimized > All apps > Contele Field Team Manager> Do not optimize.
Sony: Settings > Battery > select the menu in the upper right corner > Battery optimization > Applications > Contele Field Team Manager.
Xiaomi:

Settings > Additional settings > Battery & performance > Manage battery usage by applications > Applications > Contele Field Team Manager.
Settings> Additional settings > Privacy > Location > check that you have enabled High accuracy for Location mode and that you have allowed access to the location.

|| |Some terms may vary depending on your smartphone and Android update.

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