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You can reschedule a visit by the application or system in Schedule Planning.

It can be performed by Users from all hierarchies. (Learn more about hierarchies and user types)

"As a manager, can I block a user from rescheduling visits?"
The answer is no. However, you can verify that the visit has been rescheduled from the Visits Report.

Checking in the visits report if the visit has been rescheduled. In the Visit Report, the system will show a different identification when the visit is rescheduled.

To quantify the visits and know all the visits that have been rescheduled, in the visits report, you must select the desired period and export to Excel.

With this information you can combine the filters you want to obtain information such as: Who is rescheduling more visits, if visits are being lost and rescheduled, etc.

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