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Contele Field Team Manager has the characteristic of being a prepaid system.

In this way, our financial platform generates the renewal slip 15 days before the expiration date.

This feature causes the NF (Invoice) to be automatically generated after release of the bank slip or payment on the card , and is sent to the main email of the financial record.

I need the invoice for payment

If there is a need for payment only with the NF, the request must be made.

For this, send an email to nf@contele.com.br with your company data.

Deadline to generate NF

The deadline for us to generate your advance NF is on the same day for requests until 5:00 pm (Monday to Friday) or until 12:00 am of the following day for requests after 5:00 pm (Monday to Friday).

Note: You only need to order once. After this request, you will be registered by Finance with automatic invoice issuance, therefore, whenever a new collection is generated, the system will generate and send it automatically.

How do I find my ticket?

You can access the new payment slip in the following ways:

Log in to the system and access the your subscription review page (click here);
Search the sender's email: financeiro@contele.com.br or nf@contele.com.br

If you can't find the email, look in the SPAM box.

Time for Boleto compensation

After payment of the bank slip, processing at the bank can take up to 72 hours.

When the system receives the payment, an email will be sent to the financial address registered on the platform, with the subject "We received your payment".

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