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The Contele Field Team Manager app is constantly evolving, our development team works tirelessly to release app version updates, full of new features and functions.

If your team has an outdated version, some difficulties may occur.

Update the version automatically, is always the best way out.

Before doing anything

In some cases, users may have some difficulty using the APP and, most of the time, it's not something related to the app itself, but rather the smartphone in use.

Attention: Follow the 2 steps only if you are sure the data is in sync.
Make the APP sync: In the app, click the sync icon (🔄), so that all data saved in the APP is synced with the system.
Clear cache: In phone settings menu, go to Apps > Teams Contele > Clear data/cache. Only do this if you have synced the data.

Then see if the difficulty in the APP doesn't happen anymore.

If difficulties persist, see if you can find it on the list:

Here are some articles that will help you solve any difficulties you may have.

Possible GPS problems in Contele Equipes' APP
Error: Unable to install application
Operation of APP Contele teams without internet
How to clear data / application cache on mobile?
"Synchronizing" symbol, what now?
How to know the version of your application
Solving monitoring problems
Avoiding problems during upgrade
How to enable high precision mode on location
Not receiving emails from Contele?
Resolving time zone situations
I forgot my password and I can't access the system.
How to recover the application's own user password?
Could not identify location... What is it and what to do?
How to enable Google Maps location accuracy
I can't download from PlayStore
Fictitious location: What is it and how to disable it?
How to fix import error with semi-colon instead of comma

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