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The Cache is basically browser memory. Caching helps to quickly load pages that were previously viewed.

Unfortunately, this sometimes gets in the way and shows an old page that has already been changed.

When this sort of thing happens, it's time to clear your browser's cache.

How to clear cache and cookies

Google Chrome: Using the shortcut Ctrl + Shfit + Del you get modal to clean your browser. Select the items "Cookies and other website and plug-in data" and "Cached images and files". Click on "Clear browsing data".

Other browsers
Read and follow the instructions provided by your browser:
Windows Internet Explorer
Mozilla Firefox
Apple Safari

Tip: If web pages don't display correctly, use your browser in incognito or "private browsing" mode to see if the issue is caused by reasons other than cookies or caching.

Chat Problems

It may happen that the chat shows that you are out of line or do not send messages, as shown in the image below:

This issue is primarily related to browser cache and cookies.

To clear this data from your browser, perform the process shown above or use the shortcut Ctrl + Shift + R.

How to solve other problems yourself

Also, check out this video on how you can solve problems or difficulties quickly:

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