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See the main questions about the App Contele for Teams.
Avoiding Problems During Upgrade
Written by Marco Antonio - Gerente de Produtos
How to Recover user Password Through the Application Itself?
Once someone on the team forgets the password, you can now recover it from the app itself.
Unable to Identify the Location... What is it and what to do?
Unable to identify location... What is it and what to do. Reasons: Location services disabled on device. No GPS or mobile operator signal Battery saving enabled The Contele app is being locked by Android to save energy. How location services work: Location services use GPS, cell tower locations, and Wi-Fi hotspots to determine your approximate location. What to do? Disable Android battery saver. This type of service forces the OS (Operating System) to disable variou
How to Enable High Precision Mode in Location
When using the Contele Field Team Manager app, the User may encounter a message saying "Enable app location" This message appears because the Contele Field Team Manager uses high precision location mode, to increase the reliability of ** Check-in ** and ** Check-out ** performed in the application. To start activating the high precision location mode, it is necessary to terminate the application execution. To do this, open the '' Task Manager '' and close the application window
Why don't we Limit the Use of the User APP by Time?
Some customer ask why doesn't the feature to block the usage app after a time
How to Configure APP Automatic Update
Set your device to make automatic update!
How to Clear Application Cache Data?
If the installed Contele Field Team Manager application fails, doesn't open, doesn't respond, or isn't working correctly, try following these steps: Clear data and cache on Android Observation. The procedure below may vary slightly depending on the Android version.
Error: Unable to Install Application
_See how to resolve PlayStore error 910: _ Was installing the application and encountered the above error? Android store and service app may have issues. What to do? *Clear data from both apps (Play Store, Play Services) and log back into the Play Store app. Once that's done, try installing Contele again. If any of the above apps are disabled, you will need to ena
I can't Download from the PlayStore
This is an issue that can happen with any app that tries to download from the Google Play Store. This is usually resolved by clearing the cache or freeing up space in the application's storage. To clear the Play Store cache, go to Menu>Settings>Apps>Manage apps, browse and select “Google Play Store“, click on “Delete cache“ and then on “Clear data“. If it still doesn't work, in the same place click on “Uninstall updates“. Log back into the Google Play Store, which should be updated to the
How to Manually Sync the APP
What it is and what to do when this symbol appears.
How to Know the Version of the Contele Field Team Application
You can find of the Contele Field Team app in two ways: Through the Contele Field Team Manager system; By Contele Field Team; No Contele Field Team (User) Log in to the app; In the app menu (three dots in the upper right corner), go to "View My Profile" The version number of the app will appear under the "Exit" button. ![How to check the version of Contele Field Team application](https://storage.crisp.chat/users/helpdesk/website/82a22c4
Can I Include Photos from My Gallery in the Visit?
When checking in for a visit, users have the option to take * Photos * by choosing between Camera (take a photo) and Gallery (choose a photo from gallery) options. The option to include Photos from the gallery must be released by the * Administrator * within the system. (Learn more about Users hierarchy) To enable it, go to ** Settings> Your Company> Application Settings ** a
Can I See the Location Details in the App?
Yes. In addition to clicking to check-in on the Site, you will be able to call or send an email directly through the Contele Field Team Manager. The screen can be accessed in the app through the Places menu and choosing a Place. Did this content resolve your question or help you? Vote below and, if you didn't find what you were looking for, send a message in the chat beside.
Enabling Google Maps Location Accuracy
Contele Field Team Manager uses the device's GPS accuracy to capture the user's position. If the GPS accuracy is not correct, it is also not correct in the app. In order for your outside team to provide your location more accurately, you need to configure your cell phone to do so. You can follow two steps: #1. Enable Location Accuracy See in this gif how you can do this setting on an Android smartphone: ![How to enable Google Maps location accuracy](https://storage.crisp.chat/users/helpdesk
Reposition Location by the Application
The ** User ** of Contele Field Team Manager can reposition a ** Location ** through the app. When the User tries to check-in away from the registered address Location, the application warns, and gives 2 options: Keep location; Adjust location. This question is only asked on the first attempt to ** Check-in ** at Location, and when the employee is far from the registered location in the Location. For repositioning to work, the ** Block check-in far ** function must be **Disabl
Disabling Battery Optimization
Why disable Battery Optimization? Android Battery Optimization impacts the geolocation of Contele Field Team Manager by not correctly sending the routes of Visits to the system. To avoid this, you need to disable or ignore the battery optimization feature. How to disable Battery Optimization On your smartphone, go to Settings and then enter **Ap
APP Training Contele Field Team Manager (User)
They are objective video classes, with a total duration of just 50 minutes, and you will learn the basics and necessary to use the Contele Field Team application and be able to become a more productive professional. Concluding the training, click here to take the Mini Quiz.
Approved Systems and Apparatus for Use
WEB System Approved Browser Google Chrome:** We indicate the use of the browser in its updated version for a better experience with the system Contele Team Manager. Learn more. Mobile (Contele for Teams APP and Contele for Managers APP) Minimum requirements System: iOS 14.6 / Android 5.0 or higher
Possible Problems with the Contele Field Team APP
The Contele Field Team Manager app is constantly evolving, our development team works tirelessly to release app version updates, full of new features and functions. If your team has an outdated version, some difficulties may occur. Update the version automatically, is always the best way out. Before doing anything In some cases, users may have some difficulty using the APP and, most of the time,
How and Why to Migrate to the New APP Contele Field Team Manager
New APP Contele Field Team Manager: Contele Field Team Manager new APP has been available since May 2020, but the main reason for the migration is because it is superior in safety, ease, reliability, speed, training, etc. With the new APP, we've increased the speed of fixing bugs and releasing improvements and new functions like never before. The new app already has new features that may be missing. ![New APP Contele Field Team Manager](https://storage.crisp.chat/users/helpdesk/website/82a2
Wrong Time on Device: See How to Fix it
The actions below must be performed on Android and Windows. In 2019, by presidential decree, daylight saving time was revoked in Brazil. Source: g1 / Horario_Verao Many software and operating systems still do not update time zone settings correctly and this can cause difficulties in using the system. On the device, check that the time zone set is "Brasilia, -03:00 NO dayligh
Possible GPS Problems in the Contele Field Team Manager APP
To calculate Routes, plot Visits and, among other things, the APP Contele Field Team Manager uses the smartphone's GPS to perform these functions. For this, it is necessary that the GPS settings are correct, and the user is prepared to solve problems such as: Loss of signal; Signal sent wrong; GPS variation; Top causes of GPS problems Among the main problems related to GPS are: 1. Signal Obstruction The more open the location where the user is, the greater the GPS si
How Managers and Supervisors Know their Team's APP Version
Managers and Supervisors can track which version of the Contele Field Team application is being used by each member of their teams. This information is available in the list of registered users. To find out the version of the app in use by each member of your team, follow the steps below: Access the web environment ** Contele Field Team Manager ** (https://app.contelege.com.br); Inform your login and password; In the side menu, go to ** “Settings” ** and click on “Users”; The
App Contele Field Team
Main functions of the Contele Field Team APP The application has all the necessary functions for the user to work on a daily basis, such as: Scheduling and Best Route; Check-in and Check-out of Visits; Customized forms; Checklist of tasks on visits; Photos in the Visits (Camera or Gallery); Reimbursements by KM and Single; Places close to me (Map); Share Digital O.S on Whatsapp. Downloading the Contele Field Team app
How to Use the Contele Field Team Manager APP
In this tutorial, you will learn how to use the Contele Field Team Manager application. Contele Field Team Manager is now in the palm of your hand. Simple and quickly. The Contele Field Team Manager app has a navigation menu at the bottom of the screen. The menus are the APP pages, divided between Map, Visits and More. !(https://storage.crisp.chat/users/helpdesk/website/82
Operation of the APP Contele Field Team Without Internet
It is very common for external teams working in more remote locations to spend most of the day without internet. The Contele Field Team APP works offline and the data that is filled without internet is synchronized when the device connects to the internet again. How to use the Contele Field Team APP without internet It is very important that, before
How to add WhatsApp in Contele Field Team Manager APP Shortcuts?
After understanding how to create shortcuts in the APP Contele Field Team Manager menu, we'll teach you how to add specifically WhatsApp along with a text message. This type of shortcut can be useful for your team to send a message to the manager or person responsible for the external team. How to create a WhatsApp link Copy the following code: https: // wa.me / YourNumber In "YourNumber", replace wi